"I want to describe my appreciation for your concern, effort and help when I most needed it in searching for answers for my Son. Things have been very difficult for my Son over the past 3 years as he has struggled in public schools as the onset of mental illness has set in. This has been a very upsetting time for me as I have watched him suffer and deteriorate emotionally. When it got to the point where I knew that the mainstream public schools are not for him, I faced a crisis. Not knowing how the system works and being forced to face our school district on my own was very intimidating and difficult for me. That is when I contacted you for guidance in my endeavor to improve things academically, socially and emotionally for my Son. Before finding you, I had previously contacted several Educational Attorneys, who I either felt were not going to help me with effort or sounded incompetent in this area. I found that on the phone you were a caring professional with excellent knowledge and genuine concern for my situation. That is why I listened to you and followed your advice. I felt right away that you empathized with my crisis and lack of direction. You listened to my long story and I knew your attention was there and that you are a person that is driven to help people. You have been a great source for referrals to me. Along the way, you have been communicating and supporting myself and other parties you have referred me to, who are also excellent professionals, giving me strong effort, being available, concerned and involved and on my side. I want you to know that for all you have done and continue to do for me... that I appreciate and can’t even express exactly how grateful I am for your help."
S.V. and P.V. (Clients)
"We were initially in a confused panic when trying to figure out the Kafka-esque process of finding and funding appropriate placement for our twice-exceptional child, and we feel so fortunate to have found Jennifer to guide us on our journey. From our very first phone call, she put us at ease with her calm nature and breadth of knowledge. We had many questions and concerns along the way, and Jennifer answered our numerous calls and emails with patience, clarity and good humor. She helped us achieve an excellent settlement, and we feel grateful that she'll be at the helm as we embark on this process a second time - we know we're in extremely capable hands. We would recommend Jennifer to anyone (and already have recommended her several times)!"
"I am eternally grateful to Jennifer Ratcliff and her team for enabling my son to receive his services. Her professionalism, honesty and easy to talk to personality makes the whole process of negotiating with the Board of Education less stressful. The settlement that the Ratcliff firm pulled off made me, my provider and, as a result, my son so happy and grateful. I have previously used the services of a different lawyer and the stress and headaches were indescribable. I would highly recommend that any parent who needs help with the complicated and confusing Board of Education call Jennifer Ratcliff."